Raisingthe bar

The Chartered Institute of Loss Adjusters is a globally recognised membership organisation for claims professionals.

Who we are

The Chartered Institute of Loss Adjusters (CILA) is a globally recognised membership organisation for claims professionals.

What we do

The Institute sets the professional and ethical standards for those who work in the handling of claims through its qualification framework and guide to professional conduct.

The impact we make

Aruna is a director in the forensic advisory services division of Sedgwick in the UK. Joining Sedgwick from a forensic accounting firm, she has almost 20 years’ experience working in the insurance industry. She is dual-qualified as a Chartered Loss Adjuster and Accountant. Aruna is CILA’s treasurer and chairperson of the Chartered Institute of Loss Adjuster’s (CILA) Business Interruption (BI) Special Interest Group (SIG).

Aruna

Our values & commitments

The Chartered Institute of Loss Adjusters is committed to a policy of diversity and inclusion for all of its members, staff and stakeholders. We do this, not simply to ensure that we are compliant with the Equality Act 2010, but because it is so very important to us and responds to the fundamentals of our Charter.

Our history & our arms

The Great Fire of London in 1666 heralded the beginnings of the Loss Adjusting profession. Afterwards, with the introduction of fire insurance on buildings, independent surveyors and tradesmen were soon using their expertise in settling claims.