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WhatWe do


The CILA is proud to be the hub for its members globally bringing together Loss Adjusters and other claims handlers from a variety of background into a community focused on developing this profession. Providing a central hub for progress and discussions around claims handling we support our members through all stages of their professional career so they can achieve greatness.

Qualifications & CPD

With a tiered approach to our examinations, CILA has qualifications that will match any experience, from entry level claims professionals to seasoned experienced Adjusters our examinations and continuing professional development offerings will support the constantly evolving demands of our membership. Find out more about our qualifications and start your journey to Chartered Status here explore our events and webinars here. Members can also access our catalogue of technical materials or our curated Nimble Courses by logging into their MyCILA account.

Voice of the Profession

Our Exec, Council and volunteers are tirelessly working to promote and represent Loss Adjusters to the wider community. They are the voice of authority in the press, at events or through creating technical content for our membership year round. Find out more about what our Institute is currently championing here.