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Who Are We


Under the patronage of HM The King the Chartered Institute of Loss Adjusters represents, promotes and safeguards professional standards in loss adjusting and assessing. We endeavor to be the advocate for our membership in a rapidly growing and changing industry encouraging change and supporting advances across the globe. We challenge perceptions about those working within the claims profession, championing the varied and exciting opportunities available and securing public confidence in our profession and respect for those who work within it.


Keeping ahead of the curve with our technical content and tailored qualification routes we keep our members up-to-date in their knowledge and training in a rapidly changing industry. Support individual members and their firms we adapt and develop our technical content and examinations to suit both the loss adjuster today but the industry of tomorrow. Future focused and dynamic collaboration ensures that we are a hub for cross industry, sector and global claims handlers from all stages of the claims process.


The World’s only Chartered professional body focused on claims we provide multi-channel career support and learning to our diverse global membership. We are the bold, confident and insightful, voice of the profession; building valued relationships and mobilising our expertise to lead conversations that reflect the needs and aspirations of individual members and their firms.