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The Secretariat are our team of permanent members of staff who support the Executive and Council to achieve the goals and day to day running of the Institute.

Whether you need assistance with your membership, help with your examinations, have a general enquiry or an exciting opportunity for the Institute; the CILA Team are only a phone call or email away. Look below to discover our team and find out more about what they do and how they can help you.

In order to provide the best service, to our members and the wider community the Institute is committed to the wellbeing of our members and staff. We expect those accessing our services and premises to treat members and staff with the courtesy and respect they would expect to receive themselves. Verbal Abuse, harassment and violence are wholly unacceptable. In the event of any of these occurring, the Institute will not hesitate to take action which could lead to prosecution. Thank you for your co-operation.