Surge & Mental Resilience: Lessons from the Front Line

Date: Thursday 24^th July 2025
Time: 1-2pm
Webinar hosted on BrightTalk

After a hugely well-received in-person session earlier this year, we’re excited to bring this thought-provoking CPD event to a wider online audience.

This session explores the rising impact of surge events on the insurance industry. From weather-driven claim volumes to the real human toll they take across roles.

Hear unique perspectives from:

• Early career Chartered Loss Adjusters on the realities of working through surge
• BELFOR on the challenges faced by restoration suppliers
• Insurer representatives offering insights into operational pressures and triage at scale

But most importantly, we’ll open a conversation that often goes unheard:

Mental resilience, wellbeing, and the emotional toll of working in claims.

Because behind every claim is a person, and that includes us, too.

This is more than technical CPD; it’s about understanding pressure, sharing experiences, and building support across the industry.

Real stories. Practical advice. Human impact.

Register now – Let’s keep the conversation going.